SHIPPING POLICY: Free Shipping is offered within Canada and the United States on select products. Please see information under each artwork on our Virtual Gallery to see which works are eligible for free shipping.
Where free shipping is not offered, please call us at 613-256-8033 or email info@sivarulrasa.com to receive a shipping quote based on your address.
If you purchase an artwork through our website, it will be carefully packed and shipped out within 7 business days provided that it is not part of an ongoing exhibition. If the artwork you purchased is currently part of an exhibition in Gallery I, Gallery II, or Gallery III, it will be carefully packed and shipped out within 7 business days of the end of the exhibition.
When your package ships out, you will receive a tracking number via email. Please allow 7 to 10 business days from the date of shipping for the package to arrive at your shipping address (additional time may be required at customs if you are outside of Canada).
CURRENCY: All prices on our website are stated in Canadian dollars.
U.S. CLIENTS: For customers based in the United States, original Canadian art enters the United States duty-free, and is also exempt from Canadian sales tax. However, any local taxes in your jurisdiction would be your responsibility.
PRIVACY AND SECURITY: Your privacy is important to us. Payments made through our website are processed securely by Square; we do not see or retain any of your credit card information at Sivarulrasa Gallery.
REFUND POLICY: Clients may contact Sivarulrasa Gallery to request a refund within 14 days of receiving the artwork, provided that return shipping and insurance are paid by the client and the artwork is returned in the same condition as originally shipped.
